What is NOS?
We are the biggest communication and entertainment group in Portugal.
We were born from the merge of two of the biggest
communication companies in the country, ZON and Optimus.
€01.5B
Revenue
€03.9B
Market Cap July 2015
€00.5B
EBITDA (38% margin)
03.3M
Houses Passed
(FTTH and HFC)
(FTTH and HFC)
03.2M
Mobile Subs
01.5M
PayTV Subs
01.5M
Fixed Voice Subs
01.0M
Broadband Subs
Why NOS Inovação?
We are one step ahead in technological innovation
Only a company that innovates can manage to the sustainable,
differentiate itself from the competition and resist the passing of time
Since 2011 we have changed the way
how people watch TV in Portugal
In 2016, we have become the first European operator to launch a new 4K set-top box built on the RDK platform. With a brand new TV UX. It changes everything.
Network PVR
No more recording constraints. Access recordings anywhere. Launched in 2013.
Multiscreen
PC, Tablet and Smartphone. Launched in 2012
Timewarp
Catch up TV 7 days in the past. The biggest change since moving from black and white to color TV. Launched in 2012.
YouTube Player on TV
Access to YouTube and videos related to the content you’re watching. Launched in 2015.
App NOS Iris
A companion App that syncronizes the tablet with the TV and allows you to find out more about what you’re watching, receive recommendations tailored for you, send them to the TV and start watching immediately. Launched in 2015.
Network PVR
No more recording constraints. Access recordings anywhere. Launched in 2013.
Multiscreen
PC, Tablet and Smartphone. Launched in 2012
Timewarp
Catch up TV 7 days in the past. The biggest change since moving from black and white to color TV. Launched in 2012.
YouTube Player on TV
Access to YouTube and videos related to the content you’re watching. Launched in 2015.
App NOS Iris
A companion App that syncronizes the tablet with the TV and allows you to find out more about what you’re watching, receive recommendations tailored for you, send them to the TV and start watching immediately. Launched in 2015.
In 2015 we have decided to make our solutions
available to other operators.
That’s why we created a new company solely dedicated to innovation. NOS Innovation is formed by more
than a 100 specialists in TV technology, video, customer premises equipment’s, user interface and
testing
dedicated to deliver state of the art innovations to our customers. And now to your
customers too.
We have partenered with some of the biggest and the best companies in the world
of TV, all of which have been working with NOS for several years to jointly bring to life the
products and services we have deployed.
Amongst those companies who act as resellers of our
solutions are Arris, Espial, Innowave, Concurrent
and
Deloitte.
Software Solutions
TV UX New Generation
What it does
In 2016, NOS deployed Europe’s first RDK 4K STB, with a brand new UX developed jointly
with a leading design studio.
We named it
UMA and we are convinced it is one of
the best TV experiences in the world.
Take a look here
Main Advantages
It’s fully customizable to operators requirements since it’s HTML and RDK based. Freedom
to decide where and how your TV solution will evolve one of the key aspects to bear in
mind. The other is to have a world class TV solution to offer to your customers. And it
comes alongside with the new OTT UX.
We’re convinced that the new UX is definitely worth taking a look at by any Operator
considering to evolve the TV experience.
Quantification
Our new TV UX allows navigation at the same speed at which you browse your smarthphone
or laptop. No merging crazy about the laziness of the TV experience.
We also delivered zapping under 500ms for consecutive channels and topped it with a
voice a controlled remote control.
UMA is very visual and enriched with HD imagens for all contents, regardless of their
nature. And it is tailored to each user, based on profiles.
Cloud Backoffice Platform (iCBP)
Components
Network PVR
What it does
Allows service providers to manage the complete recording ecosystem in a flexible manner. It also eliminates the need for individual user storage space in set-top boxes by providing a central location where all recorded programs could be stored and easily accessible.
Main Advantages
Besides the immediate savings generated by removing the hard disk from all STB's,
providing customers with the ability of watching any event aired in the past within
a defined time slot (e.g. 1 week) is a game changer (at NOS we named it
TIMEWARP).
Additionally, NOS solution has been evolving to support all the
use cases requested by content providers to ensure there is full compliance with
those concerns. The solution is also ready to address single and multi copy
scenarios.
Quantification
At NOS, more than 750,000 customers use NPVR (2015).
NOS customers latest
satisfaction survey regarding the TIMEWARP feature puts it at 90% both in relevance
and reliability, stating the importance of this innovative feature.
Regarding
the saving per STB, it's aproximately 35 EUR, making the move to NPVR a rational
decision also in economical terms.
Components
AAAA
What it does
Gathers all the users rights into a single platform. Responsible for managing the authentication, authorization, auditing and accounting processes in order to deliver accurate responses based on the users permissions and subscribed services.
Main Advantages
This solution eliminates the need for different systems to duplicate the same processes, by concentrating responsabilities that can be shared across all devices and platforms that require this information, including all requests received from TV, OTT devices and web platforms.
Quantification
At NOS, the AAAA platform handles 1.5 million requests daily. The response time of each authentication request is 100ms.
Youtube Player
What it does
Through public YouTube API's, the YouTube Player allows playing videos from this platform on TV.
Main Advantages
Bringing YouTube into the big screen on the household through the STB ads value to the overall TV experience.
Quantification
NOS has dozens of APPS on the TV. Although the YouTube Player is one of the most recent ones, it already features at the top of the most used ever.
OTT (PC, Tablet and Smartphone)
What it does
Deliver TV content to any device on the go.
Main Advantages
The OTT solution mimics not only the look and feel of the TV solution, but also the features, including the possibility of watching events that already aired. In the future it will allow access to recordings made on the cloud.
Quantification
All IRIS customers (aprox. 1,000,000) have access to the OTT solution for free. The look and feel of the OTT experience is fully aligned with the TV UX. “- Best TV on the Move Service (TV Connect Industry Awards, 2012)”
Cloud Middleware (iCM)
Components
All Front End and Back End elements, including the Social Feedback Manager Platform
What it does
Cutting edge solution that enables service providers to quickly go to market with a proven robust implementation of the most advanced features in pay-TV, by performing all the developments required on the cloud.
Main Advantages
Taking full advantage of the IP connectivity on the STB, the Cloud Middleware provides a multidevice generic API layer that allows service providers to increase their time to market capabilities to launch and integrate the most advanced features into their TV offer, such as Live TV, VoD, Metadata, Search, Access to Apps, Profiling, Likes Management, Facebook Association and Highlights.
Quantification
NOS has more than 1,000,000 customers with its most advanced TV and multi device
solution. Besides reaching higher satisfaction and lower customer churn, it has won
several international industry awards including:
- Most disruptive UX (TV of
Tomorrow)
- Best TV on the Move Service (TV Connect Industry Awards)
Cloud Content Manager System (iCCMS)
Components
EPG Reloaded
What it does
Allows a flexible approach to EPG data collection, transformation and delivery process, according to the service provider specific needs and business rules and their multi-device front-end infrastructures.
Main Advantages
Enables service providers to fully customize EPG data without requiring major efforts to adjust formats from the original EPG providers. The solution is prepared to support, manage, validate multiple EPG formats and quickly dispatch them to the service providers specific front-end platforms.
Quantification
Daily ingest of EPG data is almost 100% automatic at NOS due to the implementation of this approach.
Components
CTI + IPQM
What it does
Non linear asset management platform that improves the service provider autonomy and ability to define, publish and monetize on-demand assets delivered across several platforms.
Main Advantages
Rather than offering a standard content management system that has limited flexibility and demands for considerable resource allocation for any additional change, this solution is focused on delivering an open, central and fully customizable platform that supports multiple workflows, delivery mechanisms, business models, content types and multiple catalogues, while being agnostic to delivery networks and client devices.
Quantification
NOS has more than 20,000 unique non linear assets currently available on its VOD catalogue across several plataforms.
Companion App
What it does
Syncronize the tablet with the TV and find out more about what you’re watching.
Main Advantages
Check recommendations tailored for you, send them to the TV and start watching immediately.
Quantification
More than 50,000 customers have downloaded the companion App.
Audience Measurement
What it does
The Audience Measurement provides not only live TV statistics, on any device, but also non-linear content usage to ensure full understanding of customer behaviour.
Main Advantages
It is used not only to understand the real value of each channel and each content, but also to detect and act to prevent churn, by looking at customers with low engagement, and subscribed but not watched packages.
Quantification
NOS has deployed this solution and currently gathers relevant CRM ino about the viewing habits of more than 1 million customers, using it as input for business decisions.
Equipment Design
What it does
NOS hired a leading design house to create the design of the TV STB, Internet Gateway and Remote Control
Main Advantages
Aligned and sophisticated look and feel of the three devices, without the cost and lead time of doing a project from scratch. Significant cost saving on production.
Quantification
There are more than 2,000,000 units deployed in total.
Instant Channel Change (work in progress)
What it does
It will change the paradigm of slow zapping in the cable industry.
Main Advantages
Zapping speed equivalent to an IP experience.
Quantification
We're working on the technology to ensure that any zapping will take less than 500ms. Currently it is already working for sequential channels.